Questions about ingredients

Presence of allergens in the products?

Bamboo & organic silica: why? What are the benefits?

What do we do in case of a confirmed allergy?

Titanium dioxide: why? In nano form?

Presence of fragrance in the products?

Presence of essential oils in the products?

Are nanoparticles present in the products?

Are heavy metals present in the products (nickel, lead, copper, chromium…)?

Presence of palm oil in the products?

Is chromium present in the products?

Are anti-ageing active ingredients present in the products?

Is aluminium present?

Is gluten present in the products?

Is talc present in the products?

Are comedogenic raw materials present in the products?

Can pregnant women use the products?

Once my product is opened, how long can I use it?

Are micas present in your products, where do they come from? Is it ethical?

Questions about products

Why bamboo packaging? Where does the bamboo come from?

Are the materials recyclable? Which bin should they go in?

Why aren't there more refillable products?

What should I do if I have an allergic reaction?

Your finished products aren't tested on animals, but what about the ingredients?

Where are the products manufactured?

Questions about certifications

What is the shelf life of products compared to non-organic cosmetics?

Why only 10% organic ingredients in some formulas?

What is COSMOS?

Are the products as effective as conventional ones (wear, colour…)?

Does organic certification guarantee GMO-free products?

Is the brand vegan-certified?